This Privacy Policy pertains to the collection and usage of Personal Data by A Class Act Learning Centre (ACA) and its affiliated entities, ensuring compliance with applicable data protection and privacy laws in each operating country.

At A Class Act Learning Centre (ACA), we hold your privacy in high regard and strive to establish trust with our clients and prospective clients. Personal Data, as defined by the Personal Data Protection Act 2012, includes any information that can identify you, the Parents or Student, and any other data to which A Class Act Learning Centre (ACA) may have access.

Should you require information regarding your Personal Data, its purposes, and to request for any inaccurate Personal Data to be rectified, please contact us in writing via email, mail or WhatsApp. Please note that we may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.

Who We Are

A Class Act Learning Centre or ACA Learning Centre.

Feel free to contact us for any enquiries, requests and feedback.

Main Branch Address: 87 Killiney Road, #02-01, Singapore 239533.

Email Address: enquiry@acalearningcenter.com

Data Collection Methods, Information Collected and Usage

1. ACA Learning Centre may collect various types of personal information related to students, siblings, parents, and family members. This information may include names, identification particulars, contact details, preferences, health information, family background, educational information, demographic data, payment details, and transaction history. A Class Act Learning Centre collects Personal Data from you, your family members your authorized representatives, publicly available sources, our website, mobile or online services and other channels including emails, phone conversations and face-to-face interactions with our staffs, teachers, officers, employees within ACA Learning Centre bodies.
2. Any information and data generated during the course of an ongoing relationship with ACA Learning Centre will be collected. This includes instructions provided for class enrolments, transfers, replacements, withdrawals, and other relevant information communicated through various channels such as mail, telephone, SMS, WhatsApp, email, social media, and market research.
3. ACA Learning Centre also utilizes cookies and other technologies to analyze website usage and gather information from other IT applications.

ACA Learning Centre may capture still images, audio recordings, or video footages during classes, workshops, booster classes, events or other services provided by ACA Learning Centre, its staff, or contractors. This Audio Visual Material is considered part of the Personal Data collected by ACA Learning Centre.

Purposes for Data is being collected, used and disclosed

The purposes for Personal Data is being collected, used and disclosed by ACA Learning Centre include:

• Provision of Products and Services: Information is collected to provide, deliver, and facilitate ACA Learning Centre products, services, business or financial transactions, and to maintain service quality levels.
• Facilitation of Services: Information is used to facilitate and administer the Services enrolled, providing learning or educational material to users.
• Product-related Services and Support: Information may be used to provide product-related services and support, including administrative support, technical assistance, and customer alerts.
• Marketing Communications: Information may be used to send marketing information about ACA Learning Centre’s services, marketing events, initiatives, and promotions.
• Promotional and Marketing Material: Information may be used in promotional and marketing materials distributed online or offline, including posts on social media, newsletters, brochures, video advertisements, and print advertisements.
• Evaluation and Improvement: Information is used to evaluate and improve ACA Learning Centre’s Services, products, marketing strategies, and user experience.
• Rights Enforcement and Defense: Information may be used to enforce or defend the rights of ACA Learning Centre, its staff, teachers, employees, and directors.
• Legal Compliance: Information may be used to comply with applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by governmental and/or regulatory authorities.
• Safety and Regulatory Compliance: Information may be used for safety, legal, and regulatory compliance purposes.
• Incidental Business Purposes: Information may be used for any other incidental business purpose related to or in connection with the aforementioned purposes.

ACA Learning Centre may disclose Personal Data for the Allowed Purposes as follows:

1. Professional Advisors and Service Providers: Personal Data may be disclosed to professional advisors, third-party service providers, agents, or contractors engaged by ACA Learning Centre to perform the aforementioned purposes. This disclosure will only be to the extent necessary to fulfill the Allowed Purpose.
2. Legal Obligations: Personal Data may be disclosed to any person as required under applicable laws or regulations.
3. Legal Proceedings: Personal Data may be disclosed to courts, tribunals, regulators, or other authorities when necessary under applicable laws or regulations.

If ACA Learning Centre intends to use your Personal Data for purposes other than those stated, we will notify you and obtain your consent before proceeding. You will have the opportunity to withhold or withdraw your consent for the use of your Personal Data for these additional purposes.

Use of Cookies

1. ACA Learning Centre’s website utilizes “cookies” to enhance your browsing experience. These cookies are text files placed on your browser that store and track information about your website usage, such as frequency of use, user profiles, and preferred sites. However, they cannot read data from your hard disk.
2. ACA Learning Centre uses cookies for the following purposes:

• Analyzing website usage for our own and third-party websites.
• Establishing usage statistics.
• Analyzing website access to improve functionality and identify any issues.
• Evaluating the effectiveness of interactive online content, features, advertisements, and communications.
• Enhancing your online experience by making it more efficient and enjoyable.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if desired. However, this may limit your access to certain features on the website.

Third-party advertisers and their agencies may provide advertisements on our website. These may use cookies to track the number of views an advertisement receives and the frequency of those views.

Our website may include links to third-party websites. Please note that these websites may have their own privacy policies, and we do not accept responsibility or liability for their policies. It is recommended to review these policies before submitting any personal data on those websites.

Data Retention Period

We retain Personal Data in accordance with legal, regulatory, business and operational obligations.

Consent

This Policy governs all Personal Data provided by you and held by us. By providing your Personal Data, accessing, using, or viewing our website or its services, functions, or contents (including the transmission, caching, or storage of any such Personal Data), you are deemed to have agreed to the terms, conditions, and notices stated in this Policy.

You have the right to withdraw your consent at any time by contacting us in writing, either via mail or email.

Please note that in many cases, we require your Personal Data to provide you with the requested products or services. If you fail to provide the required Personal Data, do not accept this Policy (or any amendments), or withdraw your consent to our use and/or disclosure of your personal data for these purposes, we may not be able to continue serving you or provide the products and services you require or have requested.

Updates to the Privacy Policy